singapore hotel: World"s best airport named in annual Skytrax awards

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‘‘Changi Airport demonstrates how to make the airport experience an enjoyable part of the journey that is so important in today’s fast-moving world,’’ Plaisted says in a statement.

The independent awards, based on 12.85 million customer votes across 110 nationalities of air travellers and 410 airports worldwide evaluates satisfaction including airport service – from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.

Changi Airport also took top prize in the category of Best Airport for Leisure Amenities.

Highlights at the airport include movie theatres (Terminals 2 and 3), an orchid garden (Terminal 2) and hotel with pools and gym (Terminal 1).

‘‘This recognition is great motivation for us and spurs us to continue to aim higher,’’ says Changi Airport’s chief executive Lee Seow Hiang.

Singapore’s government announced last year that a new terminal would be built that would double the capacity of the airport as it faces increasing competition as a regional hub. The planned Terminal 5 would be as big as the today’s airport, Prime Minister Lee Hsien Loong said at the time.

Changi Airport currently has three terminals with a total capacity of 66 million passengers a year.

In February last year it began demolishing its terminal for budget airlines to replace it with a larger facility.

The replacement facility, Terminal 4, will have the capacity to handle 16 million passengers a year when it opens in 2017.

The airport faces increasing competition from the likes of Malaysia’s Kuala Lumpur International Airport and Thailand’s Suvarnabhumi Airport as a regional hub.

On the ‘kangaroo route’ from Australia to Europe Changi has been challenged by Dubai’s international airport, with Qantas now bypassing Changi for London flights in favour of Dubai as part of the airline’s alliance with Emirates.

THE WORLD’S BEST AIRPORTS IN 2014

1. Singapore Changi Airport

2. Incheon International Airport

3. Munich Airport

4. Hong Kong International Airport

5. Amsterdam Schiphol Airport

6. Tokyo International Airport (Haneda)

7. Beijing Capital International Airport

8. Zurich Airport

9. Vancouver International Airport

10. London Heathrow Airport

with AFP

Poll: Do you think Singapore’s Changi Airport is the world’s best?

Yes

85%

15%

Total votes: 4588.

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30 comments so far

I wonder how the glorified tin shed in Mascot ranked

Commenter
Greg Fields

Location

Date and time

March 28, 2014, 12:48PM
- who really cares ? I’m much more interested in my destination than worrying about the airport. do bus stops get similar rankings ? honestly, who really cares.
  
  Commenter
  C
  
  Location
  
  Date and time
  
  March 28, 2014, 4:05PM
- Greg you need to depart or land at Melbourne’s International airport and then go back to Sydney in awe of what you actually have.
  
  Commenter
  Golda
  
  Location
  
  Melbourne
  
  Date and time
  
  March 28, 2014, 5:30PM

But Sydney won the award for the best shearing shed.

Commenter
beachbob

Location

Date and time

March 28, 2014, 12:48PM

Hopefully the new airport at Badgery’s creek will be World class.

Commenter
Kaiviti

Location

Sydney

Date and time

March 28, 2014, 1:50PM

Singapore’s magical Changi has a long custom of winning this annual award, the standard of excellence sets the pace for others to follow..

Commenter
Geronimo

Location

Yippee Yi Yo

Date and time

March 28, 2014, 1:56PM

I thought the endless queues for nonexistent taxis at Perth airport wouldve got a mention.

Commenter
Thunderbird 1

Location

Date and time

March 28, 2014, 2:17PM

Dubai is challenging Singapore ???? you must be kidding.
Just because qantas has changed direction…you really do NOT understand how airlines and airports are judged.

When was the last time YOU (personally) went through one of those airports?????

Commenter
me

Location

thweqorld

Date and time

March 28, 2014, 2:18PM

It gets a bit tiresome when people complain about Sydney airport all the time. Such comments reflect a lack of knowledge at the minimum. Try Honolulu – it is like a 1970s shed complete with the tacky decor. Or maybe Frankfurt – an oversized cattle pen. Or the multitude of other airports which are not even close to the standard of Sydney airport.
Better still … offer some constructive comments!

Commenter
Colin

Location

Sydney

Date and time

March 28, 2014, 2:19PM
- I agree with you and the biggest problem being the exorbitant fees to park and expensive food.
  Sydney airport does NOT have the volume of passengers many other airports in the world have to handle.
  Have never had a problem in Sydney and I use it regularly.
  
  Commenter
  Robyn
  
  Location
  
  Rural NSW
  
  Date and time
  
  March 28, 2014, 3:54PM