SINGAPORE’S transport minister Lui Tuck Yew yesterday announced that the Civil Aviation Authority of Singapore (CAAS) would be setting aside S$2 million (US$1.6 million) to aid airlines in developing self-service solutions at Singapore Changi Airport.
Speaking at the Aviation Community Reception 2013 last night at Marina Bay Sands, Lui said that the Airport Productivity Steering Committee, a collaboration between CAAS and airport stakeholders, had “rightly identified that it would be more sensible to deploy scarce manpower to areas where the personal human touch is needed”.
The fund would go towards letting airlines “trial the use of self-service solutions for passenger check-in and bag-drop”. Lessons gleaned from the trial would be improved for pilot initiatives to be rolled out on a larger scale at Changi.
CAAS has also earmarked some S$10 million for improving baggage handling for narrow body aircraft.
According to local broadsheet The Straits Times, the two measures come under the Aviation Development Fund programme by CAAS, which was launched in 2010 and aims to promote the development and competitiveness of the local aviation industry.
Fund launched for passenger self-service programme at Changi
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