Research and Markets: Demand for IT & BPO Services in Banking Industry ...

Banks in Singapore have identified outsourcing as a viable solution to lower operating costs, get access to skilled manpower, improve the organizational flexibility and reduce the time-to-market of new products. About 75% of banks in the country do outsource one or the other function of, according to a study by recruitment firm Robert Half. The larger banks have embraced outsourcing more openly in Singapore than in other emerging economies.

The processes that have been most commonly outsourced recently are Account Payable/ Receivable management, Payroll, Billing invoicing, financial accounting and reporting.

Another major function outsourced by bank in Singapore is Recruitment. The primary scope of services that RPO partners provide includes permanent recruitment – entry-level roles, specialist financial in services and senior management-level staff.

Singapore boasts of a very strong financial market, and is also the center/ hub for regional operations of many firms. Thus, the top brass in these firms manage cluster of employees in different locations, as well as manage outsourcing deals with third-party vendors. SMEs are more concerned about increasing costs which drives them to outsourcing, while big banks look to solve the problem of manpower shortage by outsourcing.

Key Topics Covered:

1. Executive Summary

2. Introduction to the report

3. Research Methodology

4. Current Scenario: Top 5 most outsourced IT and BPO processes by banking industry in Singapore

5. Details of outsourcing deals in the Banking Industry in Singapore in last 3 years

6. Split of banking outsourcing deals by type and size of bank

7. Estimation of total value of outsourced IT processes through thorough study of outsourcing deals in the banking Industry in Singapore

8. Estimation of total volume of outsourced IT processes through thorough study of outsourcing deals in the banking Industry in Singapore

9. Estimation of total value of outsourced BPO processes through thorough study of outsourcing deals in the banking Industry in Singapore

10. Estimation of total volume of outsourced BPO processes through thorough study of outsourcing deals in the banking Industry in Singapore

11. Insights on expected renewal of existing and upcoming deals, based on our analysis

12. Reference list and Appendix

For more information visit http://www.researchandmarkets.com/research/6xfdbq/demand_for_it_and

Research and Markets: Demand for IT & BPO Services in Banking Industry ...