Thứ Ba, ngày 22 tháng 7 năm 2014

MH17: Malaysia Airlines reroutes over Syria


The same website also used tracking data to show that last week a Virgin

plane, flight VS301 from Delhi to London, flew just 140 miles from MH17 when

it was hit. A Singapore Airlines plane, flight SQ351, travelling from

Copenhagen to Singapore was just 15 miles away.



Fliers not wanting to travel on a Malaysia Airlines flight following the MH17

tragedy are being given the opportunity to claim a refund for their tickets.



Malaysia Airlines has said it will waive fees for passengers who wish to alter

their itinerary to any destinations.



Even passengers with non-refundable tickets will be able to postpone or cancel

their travel plans and obtain a refund.



Passengers need to claim before Thursday, July 24, however, for waivers that

will only be applicable on travel until December 31, 2014.



Fliers who are part of the airline’s Enrich loyalty programme will also

receive fee waivers for any changes to their travel itinerary, as well as

refunds of miles should they choose to cancel their redemption tickets.



Passengers who wish to make changes to their travel plans may contact the

nearest Malaysia Airlines ticketing office, or call our Call Center at

1-300-88-3000 (in Malaysia) or +603 7843 3000 (outside Malaysia).



“Malaysia Airlines deeply regrets the loss of MH17, and is very much

appreciative of the support from our passengers,” a spokesman said.



He added that the airline expects to “emerge stronger” following the

MH17 tragedy and loss of flight MH370 in the Indian Ocean.



“Malaysia Airlines is a financially strong and stable airline with an

excellent safety record,” he said. “Malaysia Airlines is one of

just seven airlines to receive a five-star rating. We want to reassure the

public that the safety of our passengers has always been – and continues to

be – Malaysia Airlines’ number one priority.”



He said that bookings remain strong despite recent events, and that there had

been “very few” cancellations. “This is our busiest time of

year and we are continuing to fly over 50,000 people per day safely around

the world.”



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MH17: Malaysia Airlines reroutes over Syria

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