The same website also used tracking data to show that last week a Virgin
plane, flight VS301 from Delhi to London, flew just 140 miles from MH17 when
it was hit. A Singapore Airlines plane, flight SQ351, travelling from
Copenhagen to Singapore was just 15 miles away.
Fliers not wanting to travel on a Malaysia Airlines flight following the MH17
tragedy are being given the opportunity to claim a refund for their tickets.
Malaysia Airlines has said it will waive fees for passengers who wish to alter
their itinerary to any destinations.
Even passengers with non-refundable tickets will be able to postpone or cancel
their travel plans and obtain a refund.
Passengers need to claim before Thursday, July 24, however, for waivers that
will only be applicable on travel until December 31, 2014.
Fliers who are part of the airline’s Enrich loyalty programme will also
receive fee waivers for any changes to their travel itinerary, as well as
refunds of miles should they choose to cancel their redemption tickets.
Passengers who wish to make changes to their travel plans may contact the
nearest Malaysia Airlines ticketing office, or call our Call Center at
1-300-88-3000 (in Malaysia) or +603 7843 3000 (outside Malaysia).
“Malaysia Airlines deeply regrets the loss of MH17, and is very much
appreciative of the support from our passengers,” a spokesman said.
He added that the airline expects to “emerge stronger” following the
MH17 tragedy and loss of flight MH370 in the Indian Ocean.
“Malaysia Airlines is a financially strong and stable airline with an
excellent safety record,” he said. “Malaysia Airlines is one of
just seven airlines to receive a five-star rating. We want to reassure the
public that the safety of our passengers has always been – and continues to
be – Malaysia Airlines’ number one priority.”
He said that bookings remain strong despite recent events, and that there had
been “very few” cancellations. “This is our busiest time of
year and we are continuing to fly over 50,000 people per day safely around
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